Sunday, May 23, 2010

The Impact of Reminiscence Programming on Overall Operations

In competitive markets, contemporary or prospective residents and their loved ones have very high expectations for supply which, in turn, requires the community's staff to have an much deeper knowledge of each person's background, events, and values in order to meet and exceed these expectations. At the core, relationships affair-whether meeting a person for the first age, speaking with a family member, in everyday interactions, or when facing end of lifetime. There are a number of ways that focusing on the lifetime tales of residents leads to improvements in the overall operations of a community. More information: click here

No comments: